┌─ FREQUENTLY_ASKED_QUESTIONS ───────────────────────────────┐
Do your apps really not collect any data?
Correct. All Dro1d Labs apps process data locally on your device. We don't collect analytics, telemetry,
usage data, or any personal information. We couldn't access your data even if we wanted to—we don't have
servers to send it to.
How do I request a refund?
All purchases are processed through Apple's App Store. To request a refund, visit
reportaproblem.apple.com
and follow Apple's refund process. We cannot issue refunds directly.
Can I use your apps on multiple devices?
Yes! All purchases are tied to your Apple ID. Once purchased, you can install the app on any device signed
in with that Apple ID at no additional cost.
Are your apps open source?
Many of our apps (like Defndr) are open source with code available on
GitHub. Check individual app
pages to see which ones are publicly auditable.
How do I cancel a subscription?
Go to Settings → Your Name → Subscriptions on your iOS device, or manage subscriptions through the App Store
app on macOS. Apple provides detailed instructions at
support.apple.com.
My app isn't working correctly. What should I do?
First, try restarting the app and your device. Make sure you're running the latest version from the App Store.
If the issue persists,
contact us with details about
the problem, your device model, and iOS/macOS version.